Help & Support

At City Index, we provide a range of financial spread betting and CFD trading services.

The pages within this section are designed to help you get all the information you need in order to start trading with City Index.

Opening an account

Find out how you can get started with City Index & get your live online trading account up and running.

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Demo accounts

Discover what a demo account is and how to use it & learn about trading before diving in with real money

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Account management

Find out how to log in, manage your online trading account and update your information with City Index

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Web Trader

Your powerful new HTML5 platform, Web Trader, includes intelligent new tools and features.

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MT4 Trading

How to use the MT4 trading platform, including downloading, funding and trading information.

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Trading platforms

Platform support

Need support and help with your online trading platform? Here, you can find all the support you'll need

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Margin & leverage

Understanding leverage and margin, how they affect your online trading and how to avoid common pitfalls.

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Funding & withdrawals

Learn about your options for funding and withdrawing from your online trading account with City Index.

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Costs of trading

Find out all the costs to online trading with City Index, so that you can start trading with confidence.

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Orders & positions

Discover how to use orders to manage trades, as well as other actions that can affect your positions.

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Our jargon busting glossary gives you the A-Z on financial terms that you need to trade online with us.

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